Free pick-up from our Café in Boonah Queensland is available during opening hours. Small items can be posted using Australia Post. You can arrange for larger items can be couriered to you at your expense.
Boonah Carrying Company is a local freight company, they can be contacted on (07) 5463 1086 .
If you need to return goods to us, please contact us by phone or email to obtain a returns authorisation within two (2) business days of receipt of your product.
If you wish to dispute the contents of your receipted order, please contact us by phone or email within two (2) business days of receipt of your order.
The contact details are as follows:-
Flavours Café Boonah
Returns and Warranties
8 Railway Street
Boonah, QLD, 4310
Phone: (07) 5463 2699
Any products purchased at a reduced price cannot be returned, exchanged or replaced simply because you have changed your mind.
Flavours Café Boonah will only accept goods for refund when the goods are returned in an unused original and saleable condition within original packaging and with all tags and labels attached.
Goods damaged in transit or due to faulty manufacture, should be retained in case they need to be returned for our inspection or the inspection of the manufacturer.
Replacement goods cannot be sent until we have received the returned goods.
We will refund any reasonable postage costs incurred in returning faulty goods.
We will gladly refund your purchase if the goods supplied are faulty and we are unable to repair or find a replacement.
Any refund we provide will be made using the same payment method as used to purchase the goods.
Payment for online orders will only be processed when you place the order.
Payment is to be made by Visa or Mastercard, Direct Deposit or Cheque or Money Order.
Unless otherwise stated, all prices quoted are in Australian Dollars and where applicable, inclusive of goods and services tax (GST). Any fees and charges (e.g. Delivery Fees) imposed by these Terms and Conditions also include GST where applicable.
Flavours Café Boonah reserves the right to change or alter prices of goods on the website without notice to you, unless you have already submitted an order at a stipulated price, in which case there will be no change or alteration in pricing.
In respect of an order, Flavours Café Boonah will charge you and you agree to pay:-
(a) the Price (which is the Price at the time the order is submitted); and
(b) the Shipping and Handling Fee.
If Flavours Café Boonah is unable to process your nominated payment method, we may cancel your order.
We will provide you with a receipt showing the Price and all other fees and charges for the products at the time of delivery.
You agree and acknowledge that any payment in respect of an order must be cleared by Flavours Café Boonah before goods which are the subject of an order are dispatched. If your payment cannot be processed, your order will be rejected in accordance with these Terms and Conditions.